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iBlast Photobooth

Booking & Service Policies

These policies set out how a booking is confirmed, what each package prints, and what happens when plans change. They are written to be read before you pay, not after something goes wrong.

Last updated 22 September 2026

Booking & payment

1 Booking & reservation

Submitting an inquiry, requesting a quotation, checking availability or discussing an event does not automatically reserve a date.

A booking becomes officially confirmed only after all four of these have happened:

  • iBlast confirms the event date, start of operation, venue and selected package;
  • the required 50% non-refundable down payment has been received;
  • the payment has been verified by iBlast; and
  • iBlast explicitly confirms the reservation.

Until every step is complete, the requested schedule may still be given to another client.

2 Acceptance of Booking & Service Policies

Before making a down payment, clients are provided the opportunity to review iBlast Photobooth’s Booking & Service Policies.

By submitting the required down payment, the client confirms that they have had the opportunity to review these policies and agrees to the terms applicable to their booking.

If any part of the policies is unclear, clients are encouraged to contact iBlast Photobooth for clarification before making payment.

If a specific written arrangement confirmed by iBlast Photobooth differs from these general policies, the specific written arrangement confirmed for that event will apply.

3 The 50% down payment

A fixed 50% non-refundable down payment is required to secure your confirmed event date and start of operation. It is credited toward the total booking amount.

Once the booking is confirmed and the schedule is reserved, the down payment is non-refundable for client-initiated cancellations, a change of plans, or the event not going ahead — subject to applicable law.

Payment screenshots remain subject to verification. Sending proof of payment on its own does not automatically confirm a booking.

4 Remaining balance

The remaining 50% must be settled on or before the event date, and before photobooth operation begins.

iBlast may delay or withhold operation until the outstanding balance has been paid and verified.

Packages & prints

5 Unlimited sessions

Standard and High-Angle packages both include unlimited photo sessions throughout the booked operation period. There is no fixed limit on how many completed sessions guests may take while the booth is running.

6 Physical prints

Each completed session includes 1 physical 4R print.

  • 1 completed session = 1 physical 4R print
  • 10 completed sessions = 10 physical 4R prints

The number of people appearing in a session does not increase the number of physical copies for that session. Unlimited sessions does not mean unlimited duplicate copies of the same session.

7 Photostrip format add-on

The Photostrip Format Add-On is +₱1,000 per event, and it replaces the standard 4R output.

With the add-on, each completed session receives 2 physical 2×6 photostrips instead of 1 physical 4R print. It does not include both outputs unless iBlast separately approves and quotes that arrangement.

8 Keychains & ref magnets

Keychains and ref magnets are optional add-ons, priced upon confirmation. Availability and final price may depend on stock, quantity, materials and event requirements.

Cancellation & rescheduling

9 If you cancel

If you cancel a confirmed booking because of personal circumstances, a change of plans, a change of mind or another reason attributable to you, the 50% down payment remains non-refundable.

Unusual cancellation or refund situations outside this standard policy are reviewed individually by iBlast.

10 Rescheduling

One complimentary reschedule is permitted without forfeiting the down payment, when:

  • it is requested at least 7 calendar days before the original event date;
  • the new date is available;
  • the new event falls within 6 months of the original event date; and
  • the booking remains substantially the same.

Rescheduling always remains subject to iBlast availability.

11 Your rate after rescheduling

For one approved reschedule, the original package rate is honoured when the same package and substantially the same service requirements remain unchanged.

Additional charges may apply for a different package, longer operating time, additional services or add-ons, a different or farther venue, changed transportation, or other material changes.

12 A second reschedule

Only one complimentary reschedule is included. A second rescheduling request will normally be treated as a new booking unless iBlast expressly approves an exception, and a new down payment may be required.

13 Rescheduling inside 7 days

Requests submitted fewer than 7 calendar days before the event are subject to iBlast approval and are not guaranteed. Review may consider scheduling, staffing, preparation already completed and event logistics.

Event timing

14 Start of operation

Start of operation means the agreed time the photobooth itself begins running. It is not necessarily the start of your ceremony, programme or reception.

15 Continuous operation

Once operation begins, the booked duration runs continuously. The timer cannot be paused and resumed for dinner, speeches, ceremonies, performances, programme segments, guest inactivity, organiser delays or similar event-controlled activity.

This is worth planning around: choose a start of operation that fits your programme, so the booth is busiest when guests are free.

16 Client or event delays

If iBlast is ready at the agreed start of operation but the client, organiser, venue or programme delays opening the booth, the original scheduled end time remains unchanged unless an extension is approved.

17 Delays caused by iBlast

If operation starts late because of a delay directly caused by iBlast, reasonable efforts will be made to restore the affected operating time where possible.

18 Additional hours

Additional operation is ₱1,500 per hour, subject to staff availability, equipment availability, venue permission, the event schedule and payment.

Same-day extensions are not automatically guaranteed.

Setup & venue

19 Setup access

iBlast normally requires approximately 1–2 hours before start of operation for setup, positioning, preparation and testing. The client is responsible for coordinating reasonable venue access during that window.

20 A suitable setup area

The client and/or venue must provide a suitable area with, where applicable: safe electrical access, adequate space, protection for the equipment, appropriate clearance, venue permission and safe operating conditions.

iBlast may request relocation if the proposed position presents a genuine safety, electrical, weather, equipment or operational risk.

21 Outdoor setup

Outdoor service can often be accommodated when conditions are suitable. Operation depends on safe weather, adequate power, sufficient space, protection from rain, moisture and strong winds, safe electrical conditions and reasonable equipment protection.

Safety takes priority. iBlast may suspend, delay, relocate or stop operation where there is a genuine safety or equipment risk.

Service area & transportation

22 Service area

iBlast primarily serves Dipolog City, Dapitan City and nearby areas. Other locations may be accommodated subject to availability.

23 Transportation charges

Transportation fees may apply depending on location, distance, accessibility, transport requirements and logistics. Final transportation charges are confirmed by iBlast before you book.

Layouts & client materials

24 Personalized layout

Personalized layouts may use client names, event details, theme, motif and colours, requested wording and an approved design direction. A proof may be provided for your review before the event.

25 Checking what you approve

Clients are responsible for checking spelling, names, dates, wording, logos, colours and supplied information on the proof.

Once a proof has been expressly approved, iBlast is not responsible for an error that was already present and reasonably visible in it. If iBlast introduces a new production error after approval, reasonable steps will be taken to correct it.

26 Logos, images and artwork you supply

Clients are responsible for ensuring they have permission to provide and request use of third-party logos, photographs, artwork, trademarks, copyrighted images and other protected material.

Equipment & conduct

27 Handling the equipment

Guests must not intentionally move equipment, pull or disconnect cables, adjust mounted devices, interfere with printers, climb booth structures, modify technical equipment or deliberately misuse iBlast property.

28 Damage to equipment

The booking client may be responsible for reasonable repair or replacement costs where equipment is intentionally damaged, or damaged through clear misuse or negligence by the client or guests.

Normal wear and tear is excluded. Disputes are reviewed according to the circumstances.

29 Unsafe or abusive conduct

iBlast may temporarily suspend or stop operation in cases of serious harassment, threats, violence, dangerous intoxicated behaviour, deliberate equipment interference or genuine safety hazards.

Time lost through serious client or guest misconduct does not automatically create an entitlement to a refund or an extension.

Technical & extraordinary events

30 Technical issues

The photobooth depends on electronic equipment, software, printers, power and related systems. If a technical problem occurs, iBlast will make reasonable efforts to restore operation promptly.

Where a material interruption is directly attributable to iBlast, an appropriate remedy may be considered based on the circumstances — such as restoring lost time, extending operation where feasible, providing additional deliverables, or another reasonable adjustment.

No automatic specific refund is promised solely because a minor or temporary technical interruption occurs.

31 Force majeure

Circumstances beyond reasonable control may include severe weather, typhoons, natural disasters, flooding, government restrictions, major power emergencies, road closures, venue emergencies, civil disturbances and similar extraordinary circumstances.

Where service becomes unsafe or impossible, iBlast and the client will first attempt a reasonable reschedule where feasible, and the normal rescheduling rules may be reasonably adjusted in genuine exceptional circumstances.

Final remedies depend on the facts, the services already performed, unrecoverable costs, the ability to reschedule and applicable law.

32 If iBlast cannot provide the service

If iBlast must cancel and cannot provide the agreed service or a mutually acceptable rescheduled arrangement, amounts paid for services that cannot be provided will be handled appropriately.

The non-refundable down payment rule applies to cancellations on the client's side. It is not a blanket excuse where the failure to provide the agreed service is attributable to iBlast.

Your information & marketing

33 Customer information

Information you provide for an inquiry or booking may be used for legitimate iBlast purposes: processing inquiries, checking schedules, preparing for your event, communicating with you, coordinating payment, administering the booking, delivering the service and supporting you afterwards.

iBlast collects only the information reasonably necessary to provide the service, and keeps it only for as long as those purposes and any applicable legal or accounting requirements reasonably need.

34 Using event content in marketing

Booking iBlast does not automatically grant unlimited marketing rights over every photo taken at your event.

iBlast may ask your permission to feature selected photos, videos or booth content on social media, the website, promotional materials or a portfolio. Particular care is taken with content involving children.

Official communication & your rights

36 Your rights as a consumer

These policies are intended to establish clear booking and service expectations. Nothing in them is intended to remove or limit any rights or remedies a consumer may have under applicable Philippine law.

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